Firstly, please review the help and support articles thoroughly before requesting support. Many product problems can be solved easily with a little troubleshooting.

If you have not already visited the help centre, please follow the link below, it's the fastest way to find a solution to most issues.

Once sure that you need support it's important to understand that we will need images in order to offer the fastest support. Please take the best photographs you can that represent the issue you have with your furniture and use the "Submit a request" link shown below. This will immediately log your support requirement. Be sure to select the product support form from the list and give as detailed an explanation as you can.

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