If you have purchased Sofashield you will receive a policy certificate via email once your furniture has been delivered. Within 14 days of receiving the certificate you can request for the policy to be cancelled by submitting your request using the link below. Once the policy is cancelled, you will not be able to add Sofashield onto your order again.

Unfortunately you cannot cancel your Sofashield outside of the 14 day grace period.

Did this answer your question?