In order to keep all of our colleagues and customers safe we have implemented several measures in our stores.

Luckily, our stores are large, making it much easier to keep a safe distance from our Sofologists and other shoppers. At busy times, we will need to limit the number of people in our stores which may mean you are asked to wait outside, at least 2m apart from other customers.

Once inside the store, you will be asked to follow the directional arrows to maintain a one way system as you browse. This will help to ensure that you are a safe distance from other shoppers at all times. Inside the store there will be several hand sanitiser dispensers that you are encouraged to make use of.

In-between customers we are also implementing enhanced cleaning. We will regularly test the temperatures of our colleagues. All consultations and transactions can be done contact free in-store or you have the option to return home and complete your order online if you prefer. We ask that anyone displaying any symptoms of Covid-19 does not enter any of our stores.

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