After Delivery

Product support, queries about your finance, Sofashield and aftercare advice

9 articles in this collection
Written by Sebastian Brown

Sofashield - What the service provides

Sofashield is our way of ensuring that the stains, marks and scratches that happen every day don't spoil your sofa.

Written by Sebastian Brown
Updated over a week ago

I think I need product support

My sofa is making squeaks, creaks or noises

Worried that your sofa is making a noise? Learn about sofa frames and why they sometimes squeak or creak.

Written by Sebastian Brown
Updated over a week ago

Maintaining your fabric sofa

Find out all about how to keep your fabric sofa in top condition and how to take care of fabric bobbling.

Written by Sebastian Brown
Updated over a week ago

What to expect from your recliner

Recliner sofas can make noises from time to time, find out why this happens.

Written by Sebastian Brown
Updated over a week ago

I want advice about my finance

Can you help with a query about my finance?

What should you do if you have a query about your finance agreement?

Written by Sebastian Brown
Updated over a week ago

Why is there more than one credit search showing on my file?

Find out what to expect when you request to buy your sofa using our finance options.

Written by Sebastian Brown
Updated over a week ago

I’m moving - do I need to inform the finance provider?

Find out who you need to notify if you're moving house and you bought your sofa on finance.

Written by Sebastian Brown
Updated over a week ago

How do I pay my balance?

Find out who you need to contact to settle your balance in full.

Written by Sebastian Brown
Updated over a week ago

Sofashield and aftercare advice

How to avoid discolouration of your sofa

Helpful hints and tips to stop dye transfer from dark or bright colours affecting your sofa

Written by Sebastian Brown
Updated over a week ago