General Help

Find general help and care advice.

L Rebecca Green avatar Adam avatar +1
68 articles in this collection
Written by Laura Valentine, Rebecca Green, Adam and 1 other
General care advice for all sofas

What is the warranty on my sofa?

Find out which warranties cover your sofa, depending on the year of purchase
Adam avatar
Written by Adam
Updated over a week ago

What guarantee do you provide with each sofa?

Learn about the guarantee that comes with every Sofology sofa.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

Why is my sofa making a noise?

Find out why your new sofa may be making creaking noises.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

Do you offer any insurance against accidental damage?

Find out about the Sofashield service and the protection it offers for your sofa.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

How can I prevent discolouration?

Learn about what can cause your sofa to become discoloured and how to prevent dye transfer.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

How can I prevent fading?

How to make sure exposure to sunlight does not cause the fabric or leather of your sofa to fade or become patchy.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

How can I prevent dye transfer?

Learn about what can cause your sofa to become discoloured and how to prevent dye transfer.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

Are the fillings hypoallergenic?

Find out if the feathers used in our scatter cushions and seat fillings are safe for those with allergies.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

How do I make a complaint?

Find out about our complaints procedure.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago
Seat fillings and care advice

Why do my seats look flat?

Find out why your seats may be flattening and how to prevent this from happening.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

What is a fibre filling?

What does fibre filling look and feel like, and why we use it in our sofas.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

How to look after a Fibre filling

Find care advice and guidelines on how to maintain fibre cushions, and keep them looking great.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

What is a fibre/ feather mix filling?

What does a fibre and feather filling look and feel like, and why we use it in our sofas.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

How to look after a fibre/feather mix filling

Find care advice and guidelines on how to maintain fibre and feather cushions, and keep them looking great.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

What is a foam with Dacron wrap filling?

What does foam and Dacron wrap look like, and why we use it in our sofas.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

How to look after a foam with Dacron wrap filling

Find care advice and guidelines on how to maintain foam and Dacron cushions, and keep them looking great.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

What is an Extraflex filling?

What does an Extraflex filling look and feel like, and why we use it in our sofas.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

How to look after an Extraflex filling

Find care advice and guidelines on how to maintain Extraflex cushions, and keep them looking great.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

What is an Encore filling?

What does an Encore filling look and feel like, and why we use it in our sofas.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

How to look after an Encore filling

Find care advice and guidelines on how to maintain Encore cushions, and keep them looking great.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

What is a Sprung core with foam and Dacron wrap filling?

What does a sprung core, foam and Dacron wrap filling look and why we use it in our sofas.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

How to look after a Sprung Core with Dacron wrap filling

Find care advice and guidelines on how to maintain sprung core, foam and Dacron cushions, and keep them looking great.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

What is a foam, fibre and feather filling?

What does a foam, feather and fibre filling look and why we use it in our sofas.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

How to look after a foam, fibre & feather filling.

Find care advice and guidelines on how to maintain foam, fibre and feather cushions, and keep them looking great.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

What is a foam and fibre topper filling?

What does a foam and fibre topper filling look like and why we use it in our sofas.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

How to look after a foam and fibre topper filling

Find care advice and guidelines on how to maintain foam and fibre topper fillings, and keep them looking great.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

What is a Feather filling?

What does a feather filling look and feel like and why we use it in the scatter cushions for our sofas.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago
About Leather

Why are there marks on my leather?

Marks on your natural leather sofa are normal and no reason for concern.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

Marks & characteristics of 100% natural leather

Learn all about the characteristics of natural leather, its unique markings and how to expect your natural leather sofa to age.
Sebastian Brown avatar
Written by Sebastian Brown
Updated over a week ago

Why is the leather pooled?

It's normal for leather to stretch and crease with use. Learn this simple technique to smooth your leather sofa.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

What is aniline leather?

Learn about how aniline leather looks and feels, with general care advice to help maintain it.
Sebastian Brown avatar
Written by Sebastian Brown
Updated over a week ago

What is aniline leather & how to look after it?

Find out all about aniline leather, what to expect and how to look after it.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

What is semi aniline leather?

Discover the characteristics of semi aniline leather, care advice and how to maintain your sofa.
Sebastian Brown avatar
Written by Sebastian Brown
Updated over a week ago

What is semi-aniline leather & how to look after it?

Find out all about semi-aniline leather, what to expect and how to look after it.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

What is pigmented or protected leather?

Learn all about protected, pigmented leather, how it looks and general care requirements.
Sebastian Brown avatar
Written by Sebastian Brown
Updated over a week ago

What is pigmented leather & how to look after it?

Find out all about pigmented leather, what to expect and how to look after it.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

Removing creases from your leather sofa

Keep your leather looking smooth and crease-free with this daily care technique
Sebastian Brown avatar
Written by Sebastian Brown
Updated over a week ago

How do you fix a tear in the leather?

Sofashield is the best way to protect your leather sofa against tears and other accidental damage.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

How do I deal with scuffs on the leather?

Find out what to do in the event of an accidental scuff on your leather sofa.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

What if the stitching on the leather has come loose?

Find out what to do if the stitching on your leather sofa has started to come loose.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

Can dye transfer be removed from the leather?

How to deal with dye transfer on your leather sofa.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

How do I use the leather care kit?

Find out how to use a care kit to clean marks and stains from your leather sofa.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

What if I spill on my leather sofa?

Learn how to deal with a spill on your leather sofa.
Sebastian Brown avatar
Written by Sebastian Brown
Updated over a week ago

Cleaning and conditioning your leather sofa

Find out the best way to clean your leather sofa and how to use our care kits.
Sebastian Brown avatar
Written by Sebastian Brown
Updated over a week ago

How do I use the pull up & oiled leather care kit?

Find out how to use a care kit to clean marks and stains from your pull up or oiled leather sofa.
Rebecca Green avatar
Written by Rebecca Green
Updated over a week ago

How to avoid watermarks when cleaning my leather sofa

Find out how to avoid watermarks when cleaning your leather sofa
Adam avatar
Written by Adam
Updated over a week ago