How do I pay my balance?

Find out who you need to contact to settle your balance in full.

Sebastian Brown avatar
Written by Sebastian Brown
Updated over a week ago

My order is on Interest free and I'd like to pay it off.

At any time during the period of your finance agreement you can choose to settle the outstanding balance in full. This will need to be arranged directly through the finance provider as we do not hold any details of your finance agreement.ย 

Please refer to your agreement for the provider and contact them using the details below:

Barclays partner finance: 0800 15 22 888

Creation/Laser: 0371 402 8905

V12: 02920 468 900

I have an outstanding balance and want to pay it off.

Paying for your order is easy. You can pay your outstanding balance at any time by visiting the MySofology portal online. There you will be able to track your order, pay balances, book your delivery when your order is ready and manage your account.ย 

Please note that in order to book delivery you will need to select a date and follow the process through to the end - this is where you can pay off the balance in full.ย 

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