It’s very unusual for any orders to be delivered with items missing. In the unlikely event that this happens, please make sure you alert the delivery team at the point of installation. They’ll be able to let us know so that we can look into the issue further and arrange for the missing item to be delivered as soon as possible. 

If you don’t notice until after the delivery team has left that your item is missing, you can contact us using the link below to let us know.

Did this answer your question?