If you have booked delivery and now need to change it, we are here to help.
Please note: Should your goods arrive prior to your Do Not Deliver Before/Earliest Acceptance Date, we will store your furniture up to that date and 7 days beyond, free of charge. After that date, it is your responsibility to source your own storage facilities.
However, if we have availability in your local depot, we may be able to offer additional storage time without charge. If we are able to offer additional storage, a maximum of 21 days will be given
If you wish to amend your delivery date the new booking must still be within 7 days of your Earliest Acceptance Date, and at least 48 working hours notice is needed prior to the delivery in order to avoid a rebooking fee.
By contacting our delivery team you can easily find a more suitable date and our team will try to help with any special requests that you may have.
The fastest way to re-book is by calling 03444 81 81 81 and selecting the delivery option.
Alternatively, and only if your request is less urgent, please submit a delivery request below.