Won't be at home on delivery day? Find out who can accept your delivery for you.
If you can’t be there on delivery day we’ll happily deliver to someone you have asked to stand in - as long as they are at your address at the time of delivery and are over 18 years of age. This could be a family member or even a helpful neighbour - it’s up to you!
It’s very important to remember that you’ll still be responsible for ensuring you’re happy with the furniture on arrival - so you’ll need to pick carefully. Whoever you ask to accept delivery on your behalf will need to check that all items are as ordered, in good condition, with no items missing before they sign for delivery. In the unlikely event that anything is wrong they’ll need to report any issues to our delivery team before they leave.
With your furniture safely installed in your home, you’ll be able to come home at the end of the day and relax on your brand new sofa.