It's important to give your sofa a good check before the delivery team leaves.
Before you accept delivery and sign for your new sofas we always recommend that you walk around the furniture, checking it thoroughly to make sure you’re happy with everything, including the feet.
Some of our latest ranges feature hidden feet, which are small and are designed to give the illusion of the sofa floating on air. These are normally made from plastic and don’t require any further assembly. Other ranges feature wooden / metal feet that need to be fitted onto your sofa as part of the sofa installation process. Because of the way your furniture is securely packaged for delivery, these feet are often parcelled up separately. Sometimes they are zipped up within the bottom cloth of your sofa itself.
If it appears as though the feet are missing from your sofa, please make sure you have checked within the bottom cloth. In the unlikely event that the feet for your sofa cannot be located, please contact us using the link on this page to arrange for the missing parts to be ordered and fitted.
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