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  • Placing Your Order
  • Paying For Your Furniture
  • Delivery & Tracking
  • Understanding Our Products
  • Help & Support
  • General Information

Welcome to the Sofology Help Centre

  1. Sofology Support
  2. Placing Your Order

Placing Your Order

Added Extras

  • rightchevronHow do I order a swatch?
  • rightchevronAre extras available to purchase with my sofa?

Protecting Your Sofa

  • rightchevronI have not received my Sofashield policy documents
  • rightchevronDo you offer a furniture collection service for my old furniture?
  • rightchevronWhat sofa warranty do you offer?
  • rightchevronSofashield - What is it and how do I use it?
  • rightchevronDo you offer any insurance against accidental damage?
  • rightchevronDo I need Sofashield?
See all 7 articles

Warranty

  • rightchevronI purchased Sofashield, what's my extended warranty?

Our most frequently asked questions

  • How do I book my delivery?
  • Changing the date of your delivery
  • Can someone else accept my delivery for me?
  • What time will my delivery arrive?
  • Checking your sofa's feet upon delivery

Still need some help?

Get in Touch
Get in Touch
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