Find out how to contact us to raise a query about your sofa.
Before contacting us, why not take a look at our help and support articles first to see if we’ve already answered your question - this could save you time waiting to speak to a Sofologist about your issue. Many product problems can be solved easily with a little troubleshooting.
If you have not already visited the help centre, please follow the link below, it's the fastest way to find a solution to most issues.
you’re sure that you need extra support, it's important to understand that we will need images in order to offer the fastest response. Please take the best photographs you can that represent the issue you have with your furniture and use the "Submit a request" link shown below. This will immediately log your support requirement. Be sure to select the product support form from the list and give as detailed an explanation as you can.