Sofashield is our way of ensuring that the stains, marks and scratches that happen every day don't spoil your sofa.
Sofashield is the easiest way of ensuring that accidental damage, stains and marks that happen every day don't spoil your sofa. It protects you from accidental staining and accidental damage plus cover for defects - but don’t forget to always be careful leaving unattended pets and children on your sofa.
With Sofashield, you’ll have fast, effective and professional help at hand.
How do I get sofashield?
Sofashield must be selected and bought as an additional purchase when you’re in the checkout with your new sofa. Once purchased, they will come to the rescue for almost all damage to your sofa*.
What does it include?
Sofashield will help keep your sofa looking great. It's there for those occasions when you have accidentally damaged your sofa, and for faults that you find outside of the manufacturer’s or Sofology guarantee period. It does not provide for general cleaning or wear and tear, but will help when you accidentally stain or mark your sofa, or if there is accidental damage to the internal components, recliner mechanisms and electrical parts.
How do I make a claim?
Making a claim is simple, but before you do, know that the damage or stain must be reported as soon as possible, but no later than 28 days after the event. What’s more, Sofashield is not for general soiling and won't provide for cleaning.
Follow this link to make a claim online or call the provider on 0370 320 0333.
Full terms & conditions and a phone number for the provider can be found here. Learn more about Sofashield here.