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  • Placing Your Order
  • Paying For Your Furniture
  • Delivery & Tracking
  • Understanding Our Products
  • Help & Support
  • General Information

Welcome to the Sofology Help Centre

  1. Sofology Support
  2. Help & Support
  3. I've spotted a problem

I've spotted a problem

  • rightchevron Can I wash the covers of my scatter cushions?
  • rightchevron How do I deal with scuffs on the leather?
  • rightchevron How do you fix a tear in the leather?
  • rightchevron What if the stitching on the leather has come loose?
  • rightchevron How do you fix a tear in the fabric?
  • rightchevron My sofa is making squeaks, creaks or noises
  • rightchevron What to expect from your recliner
  • rightchevron Why is my sofa making a noise?
  • rightchevron Why am I tipping out when trying to close my recliner?
  • rightchevron Marks and characteristics on your leather sofa
  • rightchevron Why is the power recliner not working?
  • rightchevron Removing creases from your leather sofa

Our most frequently asked questions

  • How do I book my delivery?
  • Changing the date of your delivery
  • Can someone else accept my delivery for me?
  • What time will my delivery arrive?
  • Checking your sofa's feet upon delivery

Still need some help?

Get in Touch
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